Read Testimonials from Satisfied Customers
“Excellent service. I called on a Friday morning to make an appointment, the lady I spoke to on the phone was very helpful and worked with me to find a window that suited my work schedule. Keven, the technician arrived and was very polite and patient despite the stupid questions I was asking and the fact that I had no idea about anything regarding my heater, its a new house and I didn’t even know where it was! I highly recommend A&E and they will now be my go to people for all HVAC needs.”
“Really impressed with the service. It took them a while to arrive but when they came they were really thorough and took their time explaining things to me and making recommendations for how to care for our system in order to extend its life. We’ve dealt with a lot of local AC people and Yellow Dot is the original installer in our neighborhood but I thought A&E showed a much higher level of expertise than I’ve seen with any of the other companies we’ve used. Would definitely recommend them to friends and family and will continue to use them for regular maintenance and “emergency” service. Best comparison is most of the guys I’ve used are like all those auto shops where you feel like a really inexperienced guy is doing the work and you wonder if you’re getting gouged and then FINALLY you find that guy that actually seems to know what he is talking about and really seems to care about helping you maintain your car at the most reasonable price. Thanks guys!”
“I needed my upstairs AC/Heat Pump replaced. I already had a quote for a replacement, but called A&E as a check on my original quote. After Tim had been through the existing system with me and shown me a number of fairly simple efficiency improvements and a less expensive installation of one aspect of the new unit, I was impressed. He then gave me three options for a replacement unit and carefully explained the differences. The quote from A&E was competitive, but the attention to detail, knowledge of the craft and the quality of the quoted equipment was all better. When I agreed to have A&E perform the installation, they were ready to be here the next day. They even finished the job in one (long) day instead of the expected two-day project. I’m a very satisfied customer.”
“Mike my neighbors gave you on a scale of 1-10, a 10 ½. They were so pleased I want to thank you and your company. You are the best.”
“Matt was our service guy and we couldn’t have been happier. He was very prompt and kept us in the loop constantly on how things were going. He also worked very hard with the manufacturer of our system to try to keep repairs as timely and well priced as possible. We would highly recommend without reservations.”
“Had a problem with a fairly new heatpump systems that the installer couldn’t/wouldn’t fix. Gave up on him and was recommended A&E. Tim came by the next day and fixed the problem in two hours (and it was pretty complex – $200 well spent). Strongly recommended!”
“I recently had some AC issues with my unit and called Ron with A & E. They had a technician out the same day who found my problem within 5 minutes of being here.
Very knowledgeable Tech. He was Friendly and professional and got the job done.
I was super impressed with this service i got from A & E ! I will call them again and would highly recommend them to anyone who has an Heating / AC problem. Great people to work with. I am super satisfied with the job they did. ES – Durham NC”
“I needed to do an urgent DIY job on my AC vent system today, but unfortunately the local home supply stores don’t carry what I needed to do the job. I called A&E, and Tim called one of their service trucks that was already in my area with the supplies I needed right on the truck. Saved me a lot of headache and hassle, but I was very impressed with the professionalism and above-and-beyond service. Would definitely do business with them again!”
“Everything as promised!”
“Unusual problem, they pursued it until repaired.”